Administer, maintain, and support enterprise storage platforms across on-premises and cloud environments.
Support enterprise backup, restore, and disaster recovery operations.
Investigate, troubleshoot and resolve incidents related to storage availability, access, or performance.
Maintain up-to-date documentation of storage systems, configurations, and procedures
Support storage-related projects and contribute to system improvements.
Participate in team collaboration and ongoing professional development to support team effectiveness and individual growth.
JOB REQUIREMENTS
Qualification :
National Diploma in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering, or equivalent qualifications coupled with 7 years experience
BTech / BSc in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering, or equivalent qualifications coupled with 6 years experience
BENG / MTech in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering, or equivalent qualifications coupled with 4 years experience
MENG in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering, or equivalent qualifications coupled with 3 years experience
PHD in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering, or equivalent qualifications coupled with 1 years
Experience :
Experience withing with SANs and storage systems
Experience working with storage server installations, monitoring and diagnoses
Experience with hardware and storage software upgrades and repairs
Experience working with Operating Systems, IAAS tools
Experience working in data centres or server rooms / environments
Basic experience with computer networks
Basic hands-on experience in infrastructure design and automation, distributed systems, observability, CI / CD, container orchestration (e.g. Kubernetes), DevOps / SRE practices and cloud-native technologies.
Experience working in international teams or initiatives that intersect with data platforms, storage, networking, and systems engineering domains.
Knowledge :
Strong understanding of systems engineering principles, including performance optimisation, fault tolerance, and resource scheduling within Linux-based environments.
Hands-on experience monitoring, diagnosing, and repairing (break / fix) various OEM hardware, including HPE, Dell, and Super Micro systems.
Familiarity with containerised environments (Docker, Podman), orchestration platforms (Kubernetes, Helm), and container runtime architectures (e.g., CRI).
Knowledge in infrastructure-as-code and CI / CD methodologies, utilising tools such as GitLab CI, Ansible, and Terraform (advantageous).
Working knowledge of networking fundamentals, including cabling and basic diagnostic procedures.
Experience in asset management practices, including maintaining asset registers, system and architectural mapping, warranty and
service tracking, and related tools / processes.
Experience working with service levels (SLAs) and an understanding of operational frameworks such as Site Reliability Engineering (SRE), ITIL, and COBIT.
Knowledge of IT security principles, especially regarding change management, physical and logical access control.
Awareness and adherence to Health and Safety standards and best practices.
Competency Essential :
Demonstrated ability to contribute effectively to cross-functional engineering projects and follow through on implementation plans under direction
Hardware maintenance and support : Basic skills such as changing hardware components, e.g. Hard drives, memory modules, CPU, Motherboard Firmware and drivers diagnostics, configuration and updates
Health and safety, self-care within data centres, assembly workshops and computer labs
Tools and equipment use and management, e.g. regular cleaning, proper storage, routine maintenance, regular inspection, safe handling and usage, inventory management and asset tracking
IT Spares Inventory and Tracking : Inventory categorisation, asset tagging and labelling, maintenance of data within the inventory management system, stock management, access control, lifecycle and warranty tracking, disposal and waste management
Computer Infrastructure Asset Management, including tracking, maintaining, and optimising relevant storage hardware across their lifecycle using applicable tools to ensure availability, compliance, and cost-effectiveness.
IT Audit and documentation, including rack positions, server diagrams, as well as service and support logs
Hands-on experience in Linux systems administration, basic automation, and performance tuning, with a willingness to deepen expertise
Proficiency in Linux command-line usage, service configuration, and troubleshooting; learning kernel and system-level tuning practices
Ability to manage assigned tasks within an Agile environment, and collaborate effectively with teammates on sprint goals
Effective troubleshooting skills, with a learning mindset toward root-cause analysis and improving operational resilience
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System Engineer • Cape Town, South Africa
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