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Tech Officer : Systems Engineer (Outsource)
BCXCape Town, ZA16 days ago
Job descriptionResponsible for installation and operational support of Microsoft based infrastructure and related back-end systems. Under general supervision, responsible for installation and operational support of Virtualization Infrastructure and related back-end system Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations. Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner. Assist with project delivery. Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. Assist colleagues and contribute to the quality and values Drive a proactive culture to reduce common causes of operational problems. Understand the requirements of being part of a 24x7 on-call operation Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems 1st and 2nd level operational support Back-End infrastructure applications support Risk Management Infrastructure Technology ICT Knowledge Customer Orientation Customer Service Job Match Applying expertise & Technology Working with people Following instructions & procedures Delivering Results & Meeting customer expectations Deciding & Initiating Action NQF 4 : Grade 12 National Diploma 2 years’ IT support experience Span of Control : 0 Level of Engagement : Engagement will all levels within the organisation, internal and external to the business. Hybrid Remote Worker Billable ICT jobs
Job title : Tech Officer : Systems Engineer (Outsource)
Job Location : Western Cape, Cape Town
Deadline : October 12, 2025
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System Engineer • Cape Town, ZA
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