Operations Manager

Company Overview

At Gorgeous George Hotel, guests can explore the vibrant city of Cape Town and return to a luxurious retreat.

Located in the heart of Cape Town, the hotel is a proud member of Design Hotels, offering a unique blend of style and comfort.

Role Description

This is a full-time on-site role for an Operations Manager, located in Cape Town.

The Operations Manager will be responsible for overseeing the day-to-day operations of the hotel, including managing staff, ensuring exceptional guest experiences, maintaining operational efficiency, and overseeing facilities and services.

The role involves coordinating with different departments, ensuring compliance with safety and quality standards, and implementing strategies to optimize the hotel's performance.

Qualifications

• Strong leadership and team management skills
• Experience in hotel operations and hospitality management
• Excellent communication and interpersonal skills
• Problem-solving and decision‑making capabilities
• Knowledge of safety and quality standards
• Ability to manage budgets and financial performance
• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Experience with Design Hotels or similar luxury hotel brands is a plus

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Location

Cape Town, Western Cape, South Africa

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