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Receptionist

Receptionist

The Talent RoomPretoria, South Africa
19 days ago
Job description

Key Responsibilities :

  • Manage the front desk , ensuring a professional and welcoming environment for clients, visitors, and suppliers.
  • Handle all incoming calls promptly and direct them to the appropriate departments.
  • Greet customers and ensure they are assisted by the correct sales, service, or admin personnel.
  • Maintain the reception area in a clean, tidy, and organized manner.
  • Assist with appointment scheduling for sales, service, and test drives.
  • Manage vehicle service bookings and follow up with clients regarding collection times.
  • Provide general administrative support, including filing, data capturing, and correspondence .
  • Process petty cash, invoices, and payments when required.
  • Assist with switchboard duties , emails, and handling client queries.
  • Support dealership marketing and customer service initiatives (e.g., promotional events, client feedback follow-ups).

Key Competencies & Skills :

  • Excellent communication and interpersonal skills .
  • Strong customer service orientation with a professional, friendly demeanor.
  • Ability to handle high call volumes and client interactions efficiently.
  • Good organizational and multitasking skills .
  • Computer literacy (MS Office : Word, Excel, Outlook).
  • Experience with dealership systems (e.g., Automate, Kerridge, Evolve, or Pinnacle ) advantageous.
  • Attention to detail and ability to maintain accurate records.
  • Ability to work under pressure and handle challenging clients tactfully.
  • Requirements :

  • Grade 12 / Matric essential.
  • Minimum 23 years receptionist or front office experience , preferably in the automotive dealership industry .
  • Experience with switchboard systems essential.
  • Please follow our website and social media :

    Facebook : The Talent Room

    Instagram : tr.talent.room

    LinkedIn : The Talent Room Recruitment Solutions

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