QA Group Lead : Transactional Quality & Improvement

A global Business Process Management leader is seeking a Group Manager - Transactional Quality in Cape Town, South Africa. The role involves overseeing the Quality Team, conducting root cause analyses, and managing continuous improvement initiatives. Ideal candidates should have 3-4 years of QA management experience, preferably in travel, and a strong understanding of quality methodologies. The position requires working onsite during graveyard shifts.

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