We’ve got a position available for a retentions consultant
Company : King Price
Purpose of position
Communicating with clients and managing relationships in order to increase loyalty and retain their business.
Responsibilities
- Handling difficult client calls
- Retaining clients as part of the King Price royal family
- Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
- All dealings with clients must be in alignment with the company culture and values
Requirements
Matric or matric equivalent (essential)Previous retentions experience (beneficial)Skills and Attributes
Sales and client service orientedAttention to detail and quality orientedDeadline and results orientedAbility to take initiativeEnthusiastic and passionate about the job and the companyOrganised, punctual and excellent time management skillsTeamwork and collaborationGood judgment and problem-solving skillsAdaptable and resilientHonesty and integrityGood interpersonal and communication skillsNegotiation skillsAdministration skillsShould you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
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