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Receptionist
Aramex South AfricaGeorge, ZA28 days ago
Job descriptionThe Receptionist / Contact Center Executive serves as the first point of contact for Aramex customers and visitors, providing a welcoming and professional environment. This role is essential in ensuring smooth communication between departments and supporting daily administrative tasks, contributing to overall operational efficiency. Answering all incoming calls within three rings Reporting of telephone system faults to the relevant supplier Printing of daily reports from the telephone management system Sorting of Company mail to the correct persondepartment Compiling the company mailbag Welcoming and announcing visitors to the correct person Distribution of messages to the correct person within the performance standard time Filing of reception documents Liaising with callers in a professional, courteous and respectful manner Updating the extension lists and distribution to all staff Allocating and programming of persons to extension numbers Liaising with service providers- quotes / maintenance Monthly grocery shopping Weekly stock take Liaising with maintenance team and ensuring all job functions executed Typical Queries – Track & Trace, bad address shipments, copy proof of deliveries and verbal delivery details Proficient in Excel reporting, including reparation of daily SLA report Retrieve the Daily Collection Report by 15h00 Update clients on any and all delays or discrepancies and reschedule collections as per client instructions. Handle the booking of IMPEX collections Arrange FTL requirements as needed Ensure Pre-alerts are communicated to the relevant Operational Delivery Branches Minimum requirement is a Matric (Grade 12) Strong communication skills – Excellent command of the English language Customer Centric Personality Computer Proficient Administrative / Management jobs
Job title : Receptionist
Job Location : Western Cape, George
Deadline : October 18, 2025
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Receptionist • George, ZA
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