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Assistant Catering Manager (Healthcare) - Temp

Assistant Catering Manager (Healthcare) - Temp

Empact Group Southern AfricaWorkFromHome, Western Cape, South Africa
3 days ago
Job description

Service Manager

Posted today

Job Description

We're excited to offer an opportunity to join One Janitorial as a Service Manager — a full-time, work-from-home position with consistent hours, a supportive team, and strong earning potential.

Application Process & Requirements

Fill out the application form. Copy and paste the link below and choose "Service Manager" as the position you are applying for :

Apply Here :

  • Attach a video answering the questions provided on the application form.
  • Ensure your video link (Google Drive, Loom, YouTube) is accessible or unlisted for review.
  • The video must be recent and address all questions relevantly.
  • Applications without both the video and resume will not be reviewed.
  • Be yourself and show your energy
  • Use the same camera, headset, and workspace you\'ll use if hired.

About the Role

As a Service Manager, you will oversee the performance and development of our BCO team, ensuring smooth day-to-day operations, handling escalations, Building changeovers, supporting overflow tasks, and maintaining high service standards. Your leadership will directly influence client retention, satisfaction, and overall success.

Key Responsibilities :

  • Supervise and manage a team of remote customer success representatives.
  • Onboard and train new team members to meet our communication and service delivery standards.
  • Monitor KPIs including response times, issue resolution rates, and customer satisfaction scores.
  • Coach and support team members through call reviews, performance feedback, and ongoing development.
  • Act as the point of escalation for complex service issues, ensuring quick and professional resolution.
  • Step in during overflow periods or absences to maintain consistent service levels.
  • Collaborate with senior leadership to identify service gaps and improve internal processes.
  • Compensation & Schedule

  • Shift : Monday to Friday, 8 : 00 AM – 4 : 30 PM MDT
  • Requirements

  • Minimum 3 years in a customer service or client success role,
  • At least 2 year in a supervisory or team leadership position.
  • Retention experience is an advantage
  • Ability to answer calls during scheduled after-hours shifts
  • Stable remote work environment with webcam and headset
  • Quiet, interruption-free workspace
  • Excellent written and verbal communication skills
  • What Will Help You Succeed

  • Fluent in English (written and spoken — minimum 9 / 10)
  • Computer with at least 4GB RAM
  • Stable, high-speed internet (check via Google "internet speed test")
  • High energy, self-motivated, and strong communication skills
  • Strong work ethic and commitment to hitting daily goals
  • Familiarity with Google Suite (Drive, Sheets, Gmail, etc.) is an asset
  • Key Qualities We Are Looking For

  • High level of energy and motivation
  • Excellent organizational and prioritization skills
  • Focused and goal-oriented
  • Consistently able to meet targets and deadlines
  • Our Core Values

    At One Janitorial, we believe in more than just results. We live by our values :

  • Ethical Behavior
  • Results-Oriented Mindset
  • Making an Impact
  • Commitment
  • Responsibility
  • If these values resonate with you and you're ready to thrive in a high-performance, remote team, we want to hear from you.

    Apply today and take the first step toward a rewarding remote career with One Janitorial

    — The One Janitorial Team

    Job Type : Full-time

    Pay : From R16200,00 per month

    Experience :

  • Supervisory / Team Lead Role : 3 years (Required)
  • Customer support : 3 years (Required)
  • Work Location : Remote

    Is this job a match or a miss?

    Customer Service Manager

    Posted today

    Job Description

    Please Read Carefully & Fully Complete Both Steps Below to Be Considered

    Application Process & Requirements

  • Fill out the application form (choose "Service Manager" as the position you are applying for) :
  • Apply Here :

  • Submit a video answering the questions provided on the application form.
  • Key Notes to Remember :

  • Attach a video answering all questions on the application form.
  • Ensure your video link is accessible (Google Drive, Loom, YouTube – unlisted or shareable).
  • Applications without both a video and resume will not be reviewed.
  • Be yourself and show your energy
  • Use the same camera, headset, and workspace you\'ll use if hired.
  • About the Role

    We are seeking a skilled Client Service Manager to lead our remote service team, ensuring exceptional support and long-term satisfaction for our commercial cleaning clients across Canada and the U.S.

    As a Client Service Manager, you will oversee the performance and development of our service and BCO team. You\'ll ensure smooth day-to-day operations, handle escalations, support building changeovers, step in during overflow tasks, and maintain high service standards. Your leadership will directly influence client retention, satisfaction, and overall success.

    Key Responsibilities

  • Supervise and manage a team of remote customer success representatives.
  • Onboard and train new team members to meet our service standards.
  • Monitor KPIs : response times, resolution rates, and customer satisfaction.
  • Coach and support team members with call reviews, feedback, and ongoing development.
  • Handle escalations for complex service issues with quick, professional resolution.
  • Step in during overflow periods to maintain consistent service.
  • Collaborate with senior leadership to identify service gaps and improve processes.
  • Requirements

  • 5+ years in a supervisory / leadership / operations role.
  • Excellent English communication skills (spoken & written) – minimum 9 / 10 proficiency.
  • Proven experience managing remote teams or working in virtual environments.
  • Strong organizational skills; ability to stay calm under pressure.
  • Proficiency with CRMs (HubSpot preferred), Google Workspace, Slack, Zoom.
  • Results-driven mindset with a passion for customer success.
  • Compensation

  • Shift : Monday – Friday, 8 : 00 AM – 4 : 30 PM (Mountain Time) but overtime will be needed when issues arrive
  • Job Type : Full-time

    Application Question(s) :

  • Have you filled out the form?
  • Experience :

  • Supervisory / Operations : 5 years (Required)
  • Work Location : Remote

    Is this job a match or a miss?

    Food & Beverage Manager

    Durban, KwaZulu Natal Bright Search Recruitment (Pty) Ltd

    Posted 3 days ago

    Job Description

    Requirements :

  • Minimum 35 years experience in F&B management within hospitality or a similar environment
  • Strong leadership, organisational, and communication skills
  • Proven ability to manage teams and maintain high service standards
  • Hospitality or related qualification advantageous
  • Female candidates preferred
  • Package :

  • Competitive salary based on experience
  • Opportunity to lead and shape a dynamic F&B team
  • Supportive work environment
  • Is this job a match or a miss?

    Service Manager / Automotive Industry / Durban

    Durban, KwaZulu Natal IGo Solutions

    Posted today

    Job Description

    full-time

    Top Dealership in Durban is seeking an experienced Service Manager to join their Top team. Minimum Requirements :

  • Valid driver’s license
  • Matric certificate
  • Clear ITC and criminal record
  • Top Dealership in Durban is seeking an experienced Service Manager to join their Top team. Minimum Requirements :

  • Dealership Service Manager experience
  • Traceable Reference
  • Valid driver’s license
  • Matric certificate
  • Clear ITC and criminal record
  • Salary & Benefits :

  • Salary : R35,000 – R40,000 (based on experience)
  • Incentives
  • Company car
  • Fuel allowance
  • Medical aid option
  • To Apply : Email your CV If you have not heard back within 2 weeks, please consider your application unsuccessful.

    Is this job a match or a miss?

    Food and Beverage Manager

    Durban, KwaZulu Natal Bright Search Recruitment (Pty) Ltd

    Posted 4 days ago

    Job Description

  • Minimum 5 years experience in a similar role within a luxury or 5-star establishment.
  • Proven track record in managing multi-outlet F&B operations.
  • Skills :
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Financial acumen and experience with budgeting and cost control.
  • Sound knowledge of food, wine, and beverage pairing.
  • Computer literacy (MS Office, POS systems, stock management software).
  • Personal Attributes :
  • Highly organized, proactive, and detail-oriented.
  • Able to work under pressure and handle complaints diplomatically.
  • Passionate about hospitality and service excellence.
  • Is this job a match or a miss?

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    Assistant Manager • WorkFromHome, Western Cape, South Africa

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