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Sales Assistant - Tools / Power Tools Department

Brights HardwareZA

28 days ago

Job description

Job title : Sales Assistant - Tools / Power Tools Department

Job Location : Western Cape,

Deadline : October 01, 2025

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Purpose :

To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he / she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES :

Attend to customers in a professional and helpful manner

Generate more sales, ensure customer satisfaction by providing excellent customer service

Control stock levels and doing regular stock counts

Advise customers with regards to products, which product would be best in order to solve the customers’ problem

Place stock orders with buyers if necessary

Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks

Ensure merchandising is done properly and that the products are priced correctly

Participate in perpetual stock takes

Ensure good housekeeping of work area

Perform any work related tasks as delegated by superior

REQUIREMENTS :

Matric or x3 Completed Intercept courses equating to total of 120 credits

2 Years minimum experience in a Hardware environment

Basic product exposure (must have spent at least 2 years with Tools / Power tools products)

Brights Induction (Service excellence)

In-house entry level merchandising standards

In house basic sales technique

2 x Department Product Knowledge Certificate

Natural Sales flair

Ability to communicate effectively (verbal & written)

Sales / Retail / Business Development jobs

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