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Tenant Find - Team Coordinator (Remote)
VA CentralWorkFromHome, Limpopo, South Africa4 days ago
Job type
- Remote
Job descriptionManage 3–5 Lettings Negotiators (scaling up to 8–10 within next 3-6 months) Deliver training and product / regulatory updates Run performance reviews, provide coaching, and support career development Contribute to Central Operations process improvements Update or create training materials Suggest and implement standardisation and efficiency improvements Analyse team metrics and KPIs 3-5+ years of team management experience in real estate, ideally in the UK market and with a focus on tenant find Hands-on experience as a Lettings Negotiator or similar role Strong understanding of UK residential lettings regulations Proven ability to build and manage small teams (3–5 people), ideally in a remote or distributed setup Adaptable and quick to learn in a tech-driven, fast-changing environment Strong process-thinking mindset; able to identify, document, and implement operational improvements Clear and confident communicator, both written and verbal, with stakeholders at all levels Own laptop or computer with webcam and headphones ADSL / Fibre internet (minimum speed : 50 Mbps) VOIP-compatible headset Installed antivirus software Backup battery / UPS for power continuity
Overview
Job Description We’re looking for an experienced and proactive Team Coordinator to support our client’s Tenant Find team in the real estate sector. You’ll lead a team of 5–7 Lettings Negotiators, driving day-to-day operations, continuous improvement, and high service standards.
This is a hands-on leadership role suited to someone who thrives in a fast-paced environment. You’ll play a key part in developing team members, improving operational efficiency, and working closely with stakeholders. You should have 3–5 years of management experience in tenant find, including direct experience as a Lettings Negotiator.
Your Day-to-Day
40% – Operational Support
- Handle complex or unclear cases
- Resolve bottlenecks and support workload peaks
- Provide second-eye reviews and direct assistance to team members
40% – Team Management & Development
20% – Process & Continuous Improvement
What We're Looking For
Hardware Requirements
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Coordinator • WorkFromHome, Limpopo, South Africa
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