Restaurant General Manager

A Restaurant General Manager is responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience while training staff and working within budgeted guidelines.

What will I be doing

As a Restaurant General Manager you are responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience. You will also be required to manage train and develop team members and work within all budgeted guidelines. You will oversee the daily operations of Ongetem Restaurant the meeting room and other food service outlets like the team members restaurant.

Specifically you will be responsible for performing the following tasks to the highest standards :

Menu planning and development : Collaborating with chefs and other stakeholders to create menus that meet customer expectations and dietary requirements.

• Food quality control : Ensuring that food is prepared and presented to high standards and that food safety and hygiene protocols are followed.
• Inventory management : Managing inventory levels, ordering supplies and minimizing waste.
• Team management : Supervising and training staff including servers, bartenders and kitchen staff. Recruit, manage, train and develop the Restaurant team. Set departmental targets and objectives, work schedules, budgets and policies and procedures. Ensure communication meetings are conducted and post-meeting minutes generated. Lead and mentor the Restaurant team fostering a culture of collaboration and excellence.

Conduct performance evaluations and provide training opportunities.

Customer service : Ensuring that guests have a positive dining experience and addressing any complaints or issues. Accountable for stock takes. Manage Restaurant operations and maintain exceptional levels of customer service.

Financial management : Managing budgets, controlling costs and increasing revenue.

Compliance : Ensuring that the whole hotel complies with food safety and health regulations as well as labor laws and other relevant regulations. Work within budgeted guidelines in relation to Food and Payroll.

What are we looking for

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude, behaviours, skills and values that follow :

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE / AA / Disabled / Veterans

#J-18808-Ljbffr