Deputy Hotel General Manager

Deputy Hotel General Manager – Bantry Bay, Cape Town

Location : Bantry Bay, Western Cape

Salary : R2,000,000 – R2,500,000 per year

Employer : The President Hotel

Posted : today

Job Description

Reporting to the General Manager

The President Hotel is on a journey to be considered a true luxury destination. Our purpose is simple yet powerful : to create and inspire memorable experiences. Our vision is to become Cape Town's most loved hotel. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - this opportunity is for you.

Set in the heart of Bantry Bay, between Cape Town’s vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother City’s most loved destination hotel. We offer 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues.

We are seeking a dynamic Deputy General Manager to join our executive leadership team. Reporting directly to the General Manager, this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotel’s long-term success.

Responsibilities

• Oversee and integrate performance across all departments, ensuring seamless and profitable operations.
• Partner with the General Manager in developing and executing strategic and commercial plans.
• Drive financial performance through robust P&L management, budgeting, forecasting, and cost optimisation.
• Lead, mentor, and inspire a large workforce (200+ employees), cultivating a culture of accountability, innovation, and service excellence.
• Strengthen brand reputation and positioning, acting as an ambassador to owners, investors, clients, and community stakeholders.
• Champion guest experience initiatives, ensuring every touchpoint reflects our luxury journey and creates memorable moments.
• Work closely with Sales & Marketing to drive market share growth and ensure alignment between commercial strategies and operational delivery.
• Partner with Human Resources to attract, retain, and develop top talent, building a pipeline of future leaders.
• Oversee compliance with all legal, safety, and industry regulations, ensuring operational integrity at all times.
• Anticipate market shifts and competitor trends, proactively adjusting strategies to sustain competitive advantage.
• Act as a key decision-maker in all areas of operations, guest experience, and business development.

Qualifications & Criteria

Package on Offer

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