Retail Manager

EskortPretoria, South Africa

4 days ago

Job description

QUALIFICATIONS

Grade 12 (Requirement)
Diploma / Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of Inventory / stock, buying, staff, products merchandising, costs and profitability of the store.

Knowledge of stock management systems like ERP, Meat matrix, etc.

Knowledge and understanding of the FMCG environment and related legislation

Management of perishable products with short shelf life especially in meat industry

Basic Understanding of retail consumer behaviour and purchasing trends

Basic Understanding of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.

Proficient in MS Office Suite

Analytical skills

Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems

Excellent interpersonal skills and ability to communicate effectively

Exceptional customer service and people management skills

Energetic and self-starter

KEY PERFORMANCE AREAS (KPAS) JOB ACTIVITIES

1. Stock Management

Stock Ordering

Place orders with factories and other suppliers

Follow up on orders

Manage deliveries, delivery dates and stock upon arrival

Manage stock order volumes

Stock Receiving

Receive ordered stock

Report delivery shortfalls, and damages

Follow up on non-received stock

Capture received stock on Meat Matrix

Stock Controlling

Daily stock levels reporting

Run stock depletion reports- cashiers

Balance off with stock receiving

Manage stock levels threshold

Manage stock shrinkage : stock losses / damages / dumpings

2. Housekeeping

Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area.

Always maintain high level of HACCP standards throughout the store.

Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.

3. Employee Management

Employee Recruitment

Onboarding and Induction of new employees

Training and Development

Employee Relations (Discipline in the workplace)

Performance Management

Employee Wellness

Employee Motivation

4. Store Organisation

Display of products on the the shelf and create attractive displays at key points in the store ex : check-out ques.

Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.

Re-arrangement of store shelves and products

Managing of non-moving items and display areas

5. Cash Management

Manage and assist with daily cash ups.

Minimise cash losses.

Manage picking up and dropping off of cash in the store.

Manage cash on ATM.

Manage safety of cash movement within the store.

Manage and keep the safe secure and locked at all times.

6. Customer Service

Deliver excellent service to ensure high levels of customer satisfaction

Create a store that meets local needs by building an understanding of customer-product preferences.

Manage and analyse customer complaints to get insights for improvement of customer satisfaction

Be the custodian of customer experience and lead brand loyalty

Responding to customer complaints and comments promptly and accurately.

Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

7. System Administration

Manage staff clocking via ERS.

Maintain and understand the system Meat Matrix.

Manage and maintain CCTV cameras.

Ensure availability of physical security guards in store.

Manage the alarm system internally.

Create a job alert for this search

Retail Manager • Pretoria, South Africa

Related jobs

Promoted

Senior Retail Manager

Ad Talent AfricaPretoria, Gauteng, South Africa

A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.We are currently looking to appoint an experienced Senior Retail Manager to lead operation...Show moreLast updated: 1 day ago

Promoted

Assistant Store Manager Miladys Atterbury Pretoria

Mr Price GroupPretoria, ZA

Job title : Assistant Store Manager Miladys Atterbury Pretoria.Job Location : Gauteng, Pretoria.We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage t...Show moreLast updated: 11 days ago

Promoted

NATIONAL HR & IR MANAGER ISANDO

Jobs 4 AllIsando, South Africa

Confidential, Loyal and Trustworthy.Confident and proactive approach anticipates issues and requirements.Responsible for the overall management and development of all aspects of HR and Talent Mana...Show moreLast updated: 30+ days ago

Promoted

REGIONAL MANAGER

Greys PersonnelBronkhorstspruit, South Africa

Minimum Bachelors Degree in Sales and Marketing Management or related fields (NQF 7).Advantageous Bachelors Hons Degree in Sales and Marketing Management or related fields (NQF 8).Sales and Marketi...Show moreLast updated: 1 day ago

Promoted

Senior Retail Manager

Hire ResolveCenturion, Gauteng, South Africa

A leading automotive retail group is seeking an experienced Senior Retail Manager with strong expertise in managing large-scale retail or dealership operations to join their team in Centurion.The s...Show moreLast updated: 1 day ago

Promoted

Assistant Store Manager

LovisaBenoni, Gauteng, South Africa

Lovisa is global, and its growth is infectiously energetic.An early step in a Management Career in Fashion.Top-notch training for becoming a support manager (and piercing training!).Opportunity to ...Show moreLast updated: 30+ days ago

Promoted

Store Leader - Old Khaki - Brooklyn

Cape Union MartPretoria, ZA

Job title : Store Leader - Old Khaki - Brooklyn.Job Location : Gauteng, Pretoria.Duties and Responsibilities : .To achieve the annual sales budget through meeting and exceeding daily and monthl...Show moreLast updated: 7 days ago

Promoted

Supervisor Slots Floor (Pretoria)

Sun InternationalPretoria, ZA

Job title : Supervisor Slots Floor (Pretoria).Job Location : Gauteng, Pretoria.Responsible to supervise and monitor the slots operation to ensure an exceptional guest experience on the slots floor ...Show moreLast updated: 5 days ago

Promoted

Loss Adjusting Manager

The Recruitment Councilsandton, Gauteng, South Africa

Lead as a Loss Adjusting Manager Sandton or Cape Town.A leading insurer is looking for an experienced.This is an excellent opportunity for a strategic leader with a strong background in constructi...Show moreLast updated: 30+ days ago

Promoted

Senior Retail Manager

BizcommunityPretoria, Gauteng, South Africa

We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world.Our port...Show moreLast updated: 2 days ago

Promoted

National Retail Operations Manager

The Legends AgencyPretoria, South Africa

National Retail Operations Manager.Gauteng | National Travel | On-Site | Strategic Successor Role.Ready to lead a national retail footprint and be groomed for executive leadership?.We are looking f...Show moreLast updated: 30+ days ago

Promoted

Store Manager Miladys Atterbury Pretoria

Mr Price GroupPretoria, ZA

Job title : Store Manager Miladys Atterbury Pretoria.Job Location : Gauteng, Pretoria.We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations...Show moreLast updated: 11 days ago

Promoted

Senior Retail Manager

RPO RecruitmentCenturion, Gauteng, South Africa

A reputable automotive company is seeking a Senior Retail Manager to lead operations at their hypermarket dealership in Centurion Gauteng. The successful candidate will be responsible for overseeing...Show moreLast updated: 2 days ago

Promoted

Store Manager

LovisaPretoria, Gauteng, South Africa

Lovisa is global, and its growth is infectiously energetic.The next step on a Store Management Career in Fashion, a great opportunity to progress your career toward a Flagship store .Opportunity to...Show moreLast updated: 30+ days ago

Promoted

Store Manager Sheet Street Silverton

Mr Price GroupPretoria, ZA

Job title : Store Manager Sheet Street Silverton.Job Location : Gauteng, Pretoria.Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer s...Show moreLast updated: 11 days ago

Promoted

Senior Retail Manager

Humankind GroupSandown, South Africa

Key Requirements : • Proven experience in retail management, preferably in a hypermarket or large-format store • Strong leadership and team development skills • Ability to manag...Show moreLast updated: 11 days ago

Promoted

Senior Retail Manager - Pretoria

Ad TalentPretoria, South Africa

A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.We are currently looking to appoint an experienced. The ideal candidate will be responsible...Show moreLast updated: 17 days ago

Promoted

Showroom Manager- Soshanguve Mall (Soshanguve)

HomeChoice Holdings LimitedPretoria, ZA

Job title : Showroom Manager- Soshanguve Mall (Soshanguve).Job Location : Gauteng, Pretoria.The ideal candidate for this role will be responsible for the overall management and day to day operation...Show moreLast updated: 14 days ago