Senior Retail Manager

Who we are :

A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.

Who we’re looking for :

We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.

What you’ll do :

• Oversee daily operations of the dealership, ensuring smooth and efficient functioning.
• Lead, motivate and manage a team of sales staff to achieve performance targets.
• Implement and monitor sales strategies, promotions and customer engagement initiatives.
• Manage inventory levels, rotation and merchandising standards.
• Ensure compliance with health, safety and regulatory requirements.
• Analyse sales reports and KPIs to identify growth opportunities and operational improvements.
• Handle customer queries and complaints professionally and promptly.
• Collaborate with suppliers, logistics and finance teams to optimise store performance.
• Conduct regular staff training and performance evaluations.

What you need :

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