Who we are :
A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.
Who we’re looking for :
We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.
What you’ll do :
- Oversee daily operations of the dealership, ensuring smooth and efficient functioning.
- Lead, motivate and manage a team of sales staff to achieve performance targets.
- Implement and monitor sales strategies, promotions and customer engagement initiatives.
- Manage inventory levels, rotation and merchandising standards.
- Ensure compliance with health, safety and regulatory requirements.
- Analyse sales reports and KPIs to identify growth opportunities and operational improvements.
- Handle customer queries and complaints professionally and promptly.
- Collaborate with suppliers, logistics and finance teams to optimise store performance.
- Conduct regular staff training and performance evaluations.
What you need :
Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store.Proven leadership and team management skills.Strong understanding of retail operations, merchandising and customer service.Excellent communication, interpersonal and problem-solving abilities.Proficiency in retail systems and reporting tools.Ability to work under pressure and adapt to a fast-paced environment.Tertiary qualification in retail management or business administration.#J-18808-Ljbffr