Who We Are :
A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.
Who We’re Looking For :
We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.
What You’ll Do :
- Oversee daily operations of the dealership, ensuring smooth and efficient functioning
- Lead, motivate and manage a team of sales staff to achieve performance targets
- Implement and monitor sales strategies, promotions and customer engagement initiatives
- Manage inventory levels, rotation and merchandising standards
- Ensure compliance with health, safety and regulatory requirements
- Analyse sales reports and KPIs to identify growth opportunities and operational improvements
- Handle customer queries and complaints professionally and promptly
- Collaborate with suppliers, logistics and finance teams to optimise store performance
- Conduct regular staff training and performance evaluations
What You Need :
Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format storeProven leadership and team management skillsStrong understanding of retail operations, merchandising and customer serviceExcellent communication, interpersonal and problem-solving abilitiesProficiency in retail systems and reporting toolsAbility to work under pressure and adapt to a fast-paced environmentTertiary qualification in Retail Management or Business Administration#J-18808-Ljbffr