Business Analyst

KEY PREFORMANCE AREAS :

Business Process Improvement and Solution Design :

• Translate business requirements into functional specifications, wireframes, and workflows
• Collaborate with architects and developers to design feasible and scalable solutions
• Develop process models (e.g., BPMN) to communicate current and future state
• Participate in feasibility studies and impact assessments
• Ensure proposed solutions meet both business needs and technical constraints.

Stakeholder Engagement and Communication : Identify, map, and prioritize internal and external stakeholders

Support for Implementation and Change Management : Assist with the development and execution of change management plans, including communication, training, and stakeholder engagement

PLANNING INVOLVED IN THIS POSITION :

This position requires weekly, monthly, quarterly, half-yearly and annual planning as per operational requirements but not limited systems release plans, Annual Operational Plans inputs, project-based planning to align ICT systems with business goals.

It includes planning discovery workshops, roadmap alignment sessions, and business requirement definition timelines.

DEADLINES THAT NEED TO BE ADHERED TO

While performing the duties of this job, this employee will provide an interface with service providers for outsourced services while rendering day to day support for users of applications and monitor the delivery of major systems development projects.

Project documentation deadlines, stakeholder review sessions, sprint / release schedules, and operational performance improvement timelines.

ACCOUNTABILITIES

Note :  The following list of Key Performance Areas and job activities are not exhaustive. CIDB may instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job, or in accordance with operational requirements.