Job title : Trainee Agent
Job Location : KwaZulu-Natal, Durban
Deadline : October 04, 2025
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Duties and Responsibilities
Routinely conducts inspections by visiting establishments to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.Identifies, advises and assists in correcting contraventions to the collective agreement.Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.Ensure that the members’ general awareness of the collective agreements is increased within assigned establishments / areas.Enforcement of the collective agreement by way of prescribed legal processes.Manages and schedules appointments with establishments in the assigned zones / areas.Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspectionsKnowledge / Experience / Skills / Requirements
Above average verbal and written communication and listening skillsAbility to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and managementMust have good decision making and problem-solving skillsMust have good analytical skills with attention to detailMust have good computation skills, both in mathematical calculations & computer use.Strong persuasion skills.Report writing skills.Good administration skillsGood organizational and planning skillsRequirements
Qualifications
An appropriate Grade 12 certificate and / or equivalent academic qualification.Related post-matric labour relations qualificationAt least 2 years’ solid experience within the Labour Relations environmentExperience in dealing with the bargaining council agreements.Previous working experience as a designated agent or labour inspector (advantageous)The ability to communicate in English is essential and be able to handle own correspondence.In possession of a current valid driver’s license and have at least 2 years’ proven driving experience.Successful completion of the Agents’ Examination : Parts I & II will be an advantageComputer literacy (Word & Excel)Technical experience / knowledge in motor engineering and / or motor vehicle repairs advantageousAdministrative / Management jobs