Hotel Operations Manager

We are seeking an experienced and hands-on Hotel Operations Manager to oversee the day-to-day operations of our hotel, ensuring seamless coordination across all departments and delivering an exceptional guest experience.

Key Responsibilities :

• Supervise and coordinate operations across Front Office, Housekeeping, Food & Beverage, Spa, and Maintenance departments.
• Develop, implement, and monitor operational policies, procedures, and performance standards .
• Maintain compliance with health, safety, and hygiene regulations .
• Collaborate with the General Manager to prepare budgets, forecast expenses, and implement cost-control strategies to drive profitability.
• Foster a culture of teamwork, professionalism, and guest-centric service .
• Address guest feedback and resolve issues promptly to maintain high satisfaction levels.
• Lead, motivate, and train staff to ensure continuous improvement and service excellence.
• Oversee scheduling, performance reviews, and departmental reporting.

Requirements & Qualifications :