Overview
Medical Biller (USA Healthcare) - EST Working Hours (Remote). ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.-based client in the healthcare sector. We are seeking an experienced and highly professional Medical Biller with a strong background in the U.S. healthcare industry to join our remote team. To excel in this role, you must have in-depth knowledge of U.S. medical billing software and a strong understanding of U.S. medical insurance policies .
PLEASE NOTE THE FOLLOWING :
Responsibilities
- Preparing and submitting billing data and medical claims to insurance companies
- Ensuring each patient\'s medical information is accurate and up to date
- Preparing bills and invoices and document amounts due to medical procedures and services
- Verify insurance coverage and eligibility
- Communicate with healthcare providers regarding billing practices
- Follow up on unpaid claims and denials
- Ensure compliance with healthcare industry regulations and guidelines
- Maintain patient confidentiality and privacy
- Maintain accurate records on customer interactions, transactions, feedback, etc
- Collaborate with colleagues and different departments to resolve complex issues
- Provide customer support through different communication channels (Phone, email, chat)
- Resolve issues and accommodate customer inquiries to ensure satisfaction with products or services
Requirements
What we are looking for in a candidate :Exceptional English communication skillsStrong work ethicA fast learnerExcellent problem-solving abilitiesIf you are not contacted within 14 working days, please consider your application unsuccessful.
Job details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : OtherIndustries : IT Services and IT Consulting#J-18808-Ljbffr