Intelligence Sales Enablement Assistant (Sales Operations / Order processing / Sales lead tracking )

Job Description

The primary purpose of this role is to provide essential support to the sales, finance, logistics / operations teams by efficiently managing various sales-related processes and administrative tasks. The role involves collaborating with the sales team, preparing reports, assisting with processing of sales orders, handling return authorizations, maintaining master data, and providing valuable assistance to ensure smooth sales operations.

Key Performance Outputs

• Coordinate and monitor bi-annual revision of sales related master data in ERP system.
• Perform general data vetting and regular maintenance of reports.
• Identify and address gaps in CRM data to enhance data quality
• Update and distribute various sales reports via designated communication channels
• Rework market data to digestible audience-specific information.
• Track and distribute industry information for various competing origins.
• Coordinate and prepare weekly Invoice and Sales Order fulfilment report and follow up on any reasons for delay in invoicing and / or sales order fulfilment.
• Assist all territories with the processing of sales order during peak seasonal volumes.
• Assist with re-allocations as requested by Account Managers and Sales Managers / Directors.
• Assist all territories with processing of Return Authorizations during peak seasonal volumes.
• Prepare claim import sheets after Account Manager and / or Sales Manager / Director approval of account sales.
• Provide ad hoc support to the sales team as needed to ensure efficient operations.
• Collaborate with team members to streamline processes and enhance overall sales support function.
• Help provide data and reporting to assist the Territory Director in hing a real-time view of territory figures.

Requirements

Qualification / Experience

Functional / Technical

Benefits

Requirements

Minimum 2-3 years of work experience. Proficiency in using Netsuite or similar ERP system. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Basic understanding of financial processes and credit management. Familiarity with customer data management. Excellent e-mail etiquette