Creative Services Coordinator (TOD) (Remote SA) - 48271864380

Creative Services Coordinator (TOD) (Remote SA) -

Location : Remote (LATAM and South Africa)

Contract : Independent Contractor, 12-month contract with the potential for an indefinite extension.

Schedule : Full-Time, Monday-Friday, EST

About The Role

The Creative Services Coordinator oversees project intake, task assignment, and the day-to-day workflow of our in-house creative team. You’ll collaborate closely with designers, customer success, and clients to ensure every project has clear requirements, accurate priorities, and meets its deadlines. If you thrive on organization, communication, and keeping creative work running smoothly, this role is for you.

What You’ll Do

• Manage the daily workflow of design and production projects from intake through completion.
• Review customer-submitted assets and briefs for quality and completeness; follow up to obtain missing details.
• Triage and assign work from the submission queue, adjusting as priorities shift.
• Communicate real-time updates, changes, and blockers to designers and stakeholders.
• Enter, translate, and maintain project notes in CRM and workflow tools.
• Gather and document requirements to ensure each project starts with clear goals, specs, and timelines.
• Follow up with Creative Services Specialists, Customer Success / Marketing Advisors, and clients to resolve information gaps.
• Contact clients directly via phone or email for clarification when needed.
• Monitor in-progress work to ensure all scheduled projects are completed on time.
• Make informed prioritization decisions across creative and client success teams.
• Prepare and package logo files and other assets for print when required.
• Apply knowledge of company policies, processes, and costs to recommend the best solutions for clients.
• Perform additional duties as needed to support efficient creative operations.

What You’ll Bring

Qualifications

Seniority level

Entry level

Employment type

Full-time

Job function

Design, Art / Creative, and Information Technology

Industries

Staffing and Recruiting

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