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Learning Designer

Learning Designer

Momentum Metropolitan Holdings LimitedCape Town, ZA
30+ days ago
Job description

Job title : Learning Designer

Job Location : Western Cape, Cape Town

Deadline : October 12, 2025

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Role Purpose

  • The purpose of the role is to design and develop interactive, engaging, and intuitive learning experiences withtechnical depth that meet the needs of the business.
  • Requirements

  • Bachelors Degree in English, Media Studies, Communication, Education, Psychology, Commerce or similar (preferred).
  • Postgraduate Degree (Honours / Masters) would be an advantage.
  • 3-4 years’ experience as a learning designer (essential).
  • 3-4 years’ experience in learning technologies and digital learning tools (LMS / LXP, Articulate RISE & Storyline, etc.).
  • Previous experience working on large-scale learning content development and delivery projects (Financial Services or internal regulatory training experience is beneficial).
  • Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams, Outlook).
  • Learning and digital media course authoring software, such as Articulate Rise and Storyline, Captivate, Figma, Parta, Powtoon, Canva, etc.
  • Experience managing and building learning experiences on various digital learning platforms, learner management systems or learning experience platforms.
  • Strong knowledge of learning theories, instructional design models, and practical experience in creating impactful, innovative learning at scale.
  • Duties & Responsibilities

    Internal Processes :

  • Conceptualise and design blended and digital learning interventions and learning strategies usingprinciples of agile and iterative design and ensuring that stakeholder engagement remains ongoing.
  • Develop comprehensive learning and organisational capability development design strategies, includingconducting high-level learning needs analyses, interpreting business requirements and designingcomprehensive learning solutions in alignment with organisational goals.
  • Apply technical learning design expertise to develop rich, innovative, high-quality, engaging andexperiential learning content as well as all supporting material, including multidisciplinary tools,resources, media and learning aids for learning interventions.
  • Design, implement and consult on capability-building academies and frameworks, identifying currentand future skill gaps, engaging with stakeholders to understand business goals and talent challenges,and defining and measuring against KPIs.
  • Act as a consultant to business units and stakeholders regarding digital learning innovation andinterventions, best practices and solutions.
  • Take ownership of work and deliver consistently in a matrix model of team members, senior, andexternal business stakeholders.
  • Engage stakeholders to accurately scope and determine criteria and requirement specs to successfullydeliver projects across numerous business units.
  • Ensure that the relevant learning objectives are measurable, designed for, and have been achievedthrough the programme design to meet return on stakeholder expectations.
  • Obtain ongoing and regular feedback from facilitators, subject matter experts, stakeholders, andbusiness, and make necessary updates to ensure the course content remains current.
  • Conduct a brief and engage with vendors where learning design is outsourced to a 3rd party and ensurethat the vendor meets all requirements of delivery.
  • Develop comprehensive multimedia briefs and review all visual and video assets produced bymultimedia designers, and provide direction and constructive feedback, ensuring graphics enhance theoverall learning experience.
  • Ensure efficient version control and maintain repository of all learning files.
  • Ensure that methodologies used in the design and implementation of learning initiatives remain cutting-edge and in line with industry trends, adult learning principles and digital learning best practice.
  • Ensure that learning material is developed in the correct format to deploy in alignment with the group LMS capability and test through to the roll-out phase.
  • Develop and maintain productive and collaborative working relationships with peers and stakeholders.Positively influence and participate in change initiatives and encourage a culture of learning in the wider organisation.
  • Continuously develop and share own expertise in terms of professional, industry and legislative knowledge, as well as digital learning trends and best practice.
  • Contribute to continuous innovation through the development, sharing, and implementation of new ideas through various learning forums and communities.
  • Enable Client Centricity :

  • Provide authoritative expertise and advice to clients and stakeholders.
  • Build trust and credibility through responsiveness, empathy and professionalism.
  • Build and maintain relationships with clients and stakeholders.
  • Deliver on service level agreements made with clients and stakeholders to ensure client expectations are managed.
  • Ensure high client service levels and the fair treatment of clients within the area of responsibility.
  • Participate and contribute to a culture that builds collaborative relationships, facilitates feedback, and provides exceptional client service.
  • Monitor external and internal client feedback to analyse, interpret and adapt the quality of the client experience.
  • Ensure satisfactory resolution of all queries.
  • Self-Management & Teamwork :

  • Contribute to a positive work climate and live our six cultural behaviour themes.
  • Deliver on best practices, fostering an environment of continuous learning, improvement and cohesiveness.
  • Enable an environment of learning and growth whereby information regarding successes, issues, trends and ideas are actively shared between team members.
  • Identify your own growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
  • Effectively manage own performance within the team to ensure business objectives are achieved.
  • Encourage innovation, change agility and collaboration within the team.
  • Manage Costs :

  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Competencies

  • Mastery of instructional design principles and adult learning theory.
  • Strong technical proficiency in digital learning tools and platforms.
  • Strategic thinking and ability to align learning solutions with business goals.
  • Collaboration and stakeholder engagement and consulting.
  • Innovation mindset and commitment to continuous improvement.
  • Collaboration and cross-functional teamwork in a matrixed environment
  • Deadline : 29th August,2025

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