Medical Billing Administrator (USA Healthcare) - Half day EST Hours (Remote)

Overview

Medical Billing Administrator (USA Healthcare) – Half day EST Hours (Remote). ISTA Personnel Solutions is a dynamic BPO company that supports U.S.-based clients remotely from South Africa. The role combines Medical Billing Administrator and Customer Service functions to support a growing operation, with potential to become full time as the company expands.

Key Responsibilities

• Handle customer service and patient intake calls with professionalism and empathy.
• Schedule equipment deliveries and coordinate with logistics as needed.
• Communicate with insurance companies regarding authorizations, billing, and claims.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) tasks, including sending claims to collections when necessary.
• Use Excel to export, review, and track billing data.
• Support general back-office administrative functions as assigned.

Requirements

Industry Experience (Required) :

Soft Skills :

Technical Skills :

Working hours : EST hours Mon - Fri from 9 : 30am to 1 : 30pm EST (16 : 30 to 20 : 30 South African time). This role is fully remote and may require working on South African and US public holidays with compensation in accordance with local regulations. A fixed fibre internet connection (minimum 25 Mbps) and power backup are required.

Note : This description reflects the current role scope and responsibilities; as the company grows, the position may evolve (including potential full-time status).

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