Senior Immigration and Office Administrator (Immigration and Recruitment)

Black Pen Immigration is a premier immigration consultancy offering expert guidance and administrative support to individuals and organisations navigating the South African immigration landscape. Black Pen Recruitment is a global recruitment agency specialising in connecting top talent with leading companies across fintech, digital, and professional services sectors.

Across both entities, we pride ourselves on delivering client‑centric, compliant, and high‑quality services grounded in operational excellence and rigorous attention to detail.

Role Overview

We are seeking a highly organised, detail‑driven, and proactive Administrative and Office Assistant to provide robust operational support across our immigration and recruitment teams. This individual will play a pivotal role in maintaining efficient office workflows, supporting case managers and recruiters, managing documentation, and ensuring a seamless client experience. A willingness to learn, coupled with strong administrative capability and excellent communication skills, will be essential for success in this role.

Department

Immigration and Recruitment

Company

Black Pen Immigration & Black Pen Recruitment

Job Type

Full‑time Permanent

Location

Onsite

Working Hours

08 : 00 to 17 : 00 (40 hours per week)

Reporting To

Immigration Manager / Recruitment Manager

Requirements

• 3 to 5 years of administrative experience, ideally within a legal, immigration, consultancy, or recruitment environment
• Preferably a qualification in Law, Business Administration, or a related field
• Strong organisational and multitasking abilities with the capacity to meet tight deadlines
• Excellent written and verbal communication skills in English; additional languages advantageous
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and comfort working with CRM or case management software
• High attention to detail with the ability to handle confidential information professionally
• Ability to work independently while contributing effectively in a collaborative, fast‑paced team setting
• Prior experience in immigration administration, legal support, recruitment coordination, or customer service will be advantageous

Responsibilities

Administrative and Office Support

Immigration Case Support (Black Pen Immigration)

Recruitment Support (Black Pen Recruitment)

Client Service & Communication

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