Legal Assistant (Debt Recovery)

Overview

Job Title : Debt Recovery Legal Assistant

Reports to : Head of Legal

Salary : R20k - R30k per month, depending on experience

Location : Cape Town, Hybrid

Role Overview

Our client is a fast-growing fintech lending to small and medium-sized businesses in the UK.

We have an exciting opportunity for a graduate to join our UK Clients Legal department as a debt recovery Legal Assistant. The successful candidate will work closely with the Collections team taking instructions on problematic customer accounts and seeking to reach a resolution with customers wherever possible.

Candidates must possess excellent oral and written communication skills and be confident in dealing with difficult customers. You will need to be a team player that thrives in a busy and progressive work environment with excellent prioritization and organization skills.

Key Responsibilities

• Manage the pre-legal process for cases referred from the collections team
• Draft and send formal legal notices to clients with unresolved payment issues
• Handle client communications (via calls and emails) to work toward a resolution
• Escalate cases to solicitors or paralegals when required
• Professionally manage interactions with difficult clients
• Provide administrative support to the legal team

Requirements

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