About the role
The IT Support Intern plays a vital role in ensuring the smooth operation of the organisations technology systems. The position provides hands-on experience across various IT functions while supporting staff with day-to-day technical needs.
Key Responsibilities :
First-line Support / Help Desk
- Responding to user (staff) requests, troubleshooting
hardware / software issues.
Hardware & Software Maintenance
Installing, configuring, repairing desktops,laptops, printers, possibly medical devices networks.
Network Support
Assisting with network infrastructure : switches, routers, cabling, basic LAN maintenance.System Administration Assistance
Supporting server infrastructure, possibly virtual machines,backup systems, monitoring performance.
User Training & Documentation
Preparing guides or training sessions for hospitalstaff on IT systems, documenting procedures.
Application Support
Supporting hospital-specific applications (e.g., patientmanagement, electronic health records) or general productivity tools.
IT Asset Management
Keeping inventory of IT assets, tracking hardware andsoftware licenses.
Cybersecurity & Data Protection
Assisting with updating antivirus, performingbackups, helping enforce security policies.
Project Support
Contributing to special IT projects for example, deployment of new systems, infrastructure upgrades, or digital transformation projects.Reporting
Generating reports on system performance, incidents, and resource usage; helping with audits.Minimum Requirements
South African Unemployed youth between the ages of 18 and 34.Must not have participated on the YES programme before.Matric.Completed qualification in Information Technology,Computer Science, Information Systems, Networking / Systems Support, Or a related IT field.Basic understanding of :
Computer hardware & softwareInstalling and troubleshooting applicationsNetworking fundamentals (LAN, Wi-Fi, routers, switches).Personal Attributes
Willingness to learn and follow technical instructions.Ability to work on-site and assist with physical IT tasks (setup, cabling, moving equipment).Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.