Installations Coordinator

Overview

Role : Installations Coordinator

Location : Based in Cape Town or Johannesburg

Working pattern : Remote

Working hours : Monday - Friday, 10am - 6 : 30pm UK Time

Salary range : R16,000 - R18,000

About our client

Our client operates four thriving websites in the windows and doors industry, helping customers across the UK transform their homes. Every day, they’re booking new surveys and organising installations and they need a superstar Installations Coordinator to ensure everything runs smoothly.

This isn’t just admin. This is about being the hub of the business and being the person who brings together customers, surveyors, fitters, suppliers, and manufacturers to make sure every job is delivered smoothly and on time. If you love being organised, solving problems, and keeping people happy, this role is for you.

What You’ll Be Doing

• Booking customer surveys with the right surveyor and making sure everything is confirmed and on track.
• Ordering windows and doors with the client’s manufacturers once the survey is complete.
• Coordinating fitters, suppliers, and delivery schedules to ensure seamless installations.
• Handling aftercare and customer queries and solving problems quickly and efficiently.
• Keeping customers updated, calling them back at the right time, and making sure they feel looked after.
• Juggling multiple moving parts at once and making it look easy.
• Joining regular Google Meet training sessions to sharpen your skills and stay connected with the team.

Why You’ll Love It Here

What they’re Looking For

The Bottom Line

If you’re the kind of person who loves to keep things running smoothly, thrives on responsibility, and enjoys making customers happy, this role puts you right at the centre of the action. You’ll be the one who makes it all happen – and you’ll get the training, support, and recognition to succeed.

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