IT Business Analyst FICO

About the job IT Business Analyst FICO

Key purpose :

Our company is currently on the hunt to acquire an IT Business Analyst (FICO). The role will be based in Westville and report into the Applications Manager.

Duties and responsibilities :

• Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT.
• Responsible for ensuring that all documentation accurately reflects the status of changes and outstanding issues so that business requirements reflect application features and functions.
• Ensures that IT programs / initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
• Manages specific application quality assurance and help desk activities including the tracking of bug reports and change requests and ensuring their timely resolution.
• Ensures that all items follow the change management process and are entered and tracked through the change management software.
• Responsible for the overall success of testing, including results verification and acquiring the relevant release sign-off.
• Establishes the purpose and deliverables of the test effort.
• Ensures continuing operational quality by documenting bug fixes and enhancements.
• Participates in the design or modification of business systems or IT systems assist in determining the project scope.
• Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
• The Business analyst documents the functional and verifies technical design of the system in conjunction with a developer or system specialist.

Qualifications and experience :

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