BPO Operations Lead : Growth, CX & Continuous Improvement
TelebestCape Town, Western Cape, South Africa5 hours ago
Job description
A leading BPO services provider in Cape Town seeks a dynamic Operations Manager to drive customer delight programs and exceed performance metrics. With 2-3 years in BPO operations, exceptional leadership, and a strategic mindset, you will manage operations while ensuring high customer satisfaction. Preferred certification includes Lean Six Sigma Green Belt, emphasizing performance improvement and operational excellence.
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Lead • Cape Town, Western Cape, South Africa
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