German-Speaking Team Lead

German-Speaking Team Lead – European Shared Services

We’re supporting a global professional services firm in their search for a German-speaking Team Lead to join their European Shared Services (ESS) team based in Sandton (Hybrid)

This role offers the opportunity to lead a talented, multilingual team that provides operational support to European offices — including Ireland, Belgium, France, Switzerland, and Germany. You’ll play a key part in driving service excellence, ensuring smooth day-to-day operations, and fostering a collaborative, high-performance culture.

What We’re Looking For :

Fluent German speaker (C1 preferred, minimum B2).

Demonstrated leadership or supervisory experience in a fast-paced, client-focused environment.

Excellent communication, organisational, and time-management skills.

Strong problem-solving ability and the confidence to make decisions independently.

Proficient in Microsoft Office and other collaboration platforms.

Prior experience within a shared services or multinational environment will be an advantage.

Key Responsibilities

Lead and motivate a team of Senior Coordinators and Coordinators, ensuring high levels of productivity and service quality.

Manage daily task allocation, workload planning, and team performance.

Serve as the first point of contact for escalations, queries, and project coordination.

Support recruitment, onboarding, and continuous training initiatives.

Oversee HR-related processes such as performance reviews, return-to-work discussions, and probation tracking.

Maintain proactive communication with global stakeholders using digital collaboration tools.

Benefits include :

Competitive salary and comprehensive benefits package.

Medical aid, provident fund, life and disability cover.

• 20 days annual leave plus additional wellness and study leave options.
• Hybrid working arrangement

Please note that only candidates who meet the above requirements will be considered . Should you not hear from us within 7 days , kindly consider your application unsuccessful.

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