Ivr Technician (Pietermaritzburg)Man Automotive Ltd • Pietermaritzburg, KwaZulu-Natal, South Africa

Ivr Technician (Pietermaritzburg)

Man Automotive Ltd • Pietermaritzburg, KwaZulu-Natal, South Africa

1 day ago

Job description

Job title : IVR Technician (Pietermaritzburg)

Job Location : KwaZulu-Natal, Pietermaritzburg

Deadline : November 14, 2025

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Description

Conduct Pre-Inspections, evaluation & intake inspections on buyback, trade-back & trade-in vehicles.

Assist the Independent Inspection Organisation with intake inspections.

Determine fair wear & tear on returning vehicles.

Consider Vehicle Conditions as per the Buyback Agreement & Buyback Condition Guide.

Ensure the Top Used Trade-in vehicle.

Conditions are met as per agreement.

Conduct planned vehicle audits on buybacks vehicles to ensure that they are in a buyback condition.

Report any discrepancies on trade-in's, buybacks to the Asset Manager immediately.

Communicate defects of all Pre-inspection & Intake Inspections to the respective Service Advisor.

Assist in other areas when the volume of inspections exceed the capacity in that area.

Qualifications

N3 with a trade test certificate as an Auto Electrician / Diesel Mechanic.

Grade : 12 Matric Certificate.

Skills

Good communication (oral and written) & interpersonal relations skills.

Work well under pressure and maintain good customer relations.

Pro‑active, highly motivated and pay attention to detail.

Customer focused with a results driven approach.

Work independently though being a team player.

EC or EC1 drivers licence.

Experience

MAN and / or VW heavy commercial vehicles - 1 year.

Trade Certificate experience in the heavy commercial vehicle industry - 5 years.

Closing date : 20 October 2025

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Ivr Technician • Pietermaritzburg, KwaZulu-Natal, South Africa

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