Job title : IVR Technician (Pietermaritzburg)
Job Location : KwaZulu-Natal, Pietermaritzburg
Deadline : November 14, 2025
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Description
Conduct Pre-Inspections, evaluation & intake inspections on buyback, trade-back & trade-in vehicles.Assist the Independent Inspection Organisation with intake inspections.Determine fair wear & tear on returning vehicles.Consider Vehicle Conditions as per the Buyback Agreement & Buyback Condition Guide.Ensure the Top Used Trade-in vehicle.Conditions are met as per agreement.Conduct planned vehicle audits on buybacks vehicles to ensure that they are in a buyback condition.Report any discrepancies on trade-in's, buybacks to the Asset Manager immediately.Communicate defects of all Pre-inspection & Intake Inspections to the respective Service Advisor.Assist in other areas when the volume of inspections exceed the capacity in that area.Qualifications
N3 with a trade test certificate as an Auto Electrician / Diesel Mechanic.Grade : 12 Matric Certificate.Skills
Good communication (oral and written) & interpersonal relations skills.Work well under pressure and maintain good customer relations.Pro‑active, highly motivated and pay attention to detail.Customer focused with a results driven approach.Work independently though being a team player.EC or EC1 drivers licence.Experience
MAN and / or VW heavy commercial vehicles - 1 year.Trade Certificate experience in the heavy commercial vehicle industry - 5 years.Closing date : 20 October 2025
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