We are looking to employ a Regional Maintenance Manager to work within the Group Facilities & Services department. This role will be based at Clicks Regional Office, Durban, and report into the National Maintenance Manager role. This role is at the Junior Management level.
Job purpose
Job purpose : Responsible for the efficient planning, coordination and delivery of store maintenance within the region, ensuring store operational services and equipment are fully compliant and functional at all times.
Job objectives
- To promptly and efficiently action and resolve all maintenance issues and requests according to required standards and specifications.
- To effectively manage company assets, ensuring the control of all assets moved and liaising with landlords when changes are required.
- To source and manage contractors and suppliers, ensuring SLA’s and monthly scorecards are in place.
- To control costs by negotiating the best possible rate for work undertaken by contractors.
- To manage maintenance related projects and co-ordinate the work of contractors, ensuring minimum disruption to core activities, checking that agreed work by staff and / or contractors has been completed satisfactorily and following up on any deficiencies.
- To provide support to deliver preventative as well as reactive maintenance (repairs, replacements, cleaning and prevention) with maintenance service providers.
- To regularly follow up with key stakeholders, including Store Managers, to ensure work done by contractors are satisfactory.
- To conduct site visits and inspections within the region.
- To provide weekly updates on maintenance issues and monthly reports to the National Maintenance Manager.
- To follow and enforce all health and safety policies and procedures at all times; reporting any safety issues to line management.
Education
Minimum NQF 5 qualification and / or Trade Test Certification (e.g. Electrician or Millwright) (Essential)Job related knowledge
Knowledge of building management and maintenance managementKnowledge of health and safety procedures and regulationsKnowledge of the external construction market / building and retail managementKnowledge of procurement and contract managementKnowledge of computerized-aided facilities maintenance (CAFM) and / or computerized maintenance management system (CMMS) processes.Knowledge of the retail industryKnowledge of SAPHR and people managementJob related skills
Good numerical acumen (checking costs)Project managementGood organisational skillsGood spoken and written communication skillsThe ability to develop working relationships with a wide range of peopleCustomer and client management skillsDealing with a varied and wide-ranging workloadBudget managementProblem-solving and decision-making abilityAt least 3 years’ experience in facilities management within a multi-site environment2-3 years contractor management experience2-3 years customer service experienceCapex & Opex Budget management and reportingDrafting and implementing plan preventative maintenance (PPM) schedules & SLA’sExperience within a retail store environmentDeciding and Initiating ActionRelating and NetworkingPlanning and OrganisingDelivering Results and Meeting Customer ExpectationsFollowing Instructions and ProceduresAdapting and Responding to ChangeManaging and operating in high pressure environments#J-18808-Ljbffr