OMF Client Relations Consultant (Knysna Square)

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role assists clients telephonically or face to face in accordance with business process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.

Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.

Skills

Competencies

Action Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

Education

Matriculation Certificate (Matric)

Closing Date

14 September 2025 23 : 59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Required Experience :

Contract

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1