IT Operational Risk Manager

Job Classification

Job Req - 142273

Closing date - 20 October 2025

Job Family

Risk Audit and Compliance

Career Stream

Operational Risk

Leadership Pipeline

Manage Self : Professional

FAIS Affected

Job Purpose

To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.

Job Responsibilities

• Provide risk advisory and support across allocated IT projects IT processes including assessments and tracking of risks / issues to resolution.
• Engage in strategic initiatives presenting risk insights to executive forums.
• Drive risk culture through regular stakeholder engagement committee participation and awareness of policies and frameworks.
• Ensure full compliance with risk frameworks policies and training requirements.
• Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements (BASEL Banks Act) and take corrective action where necessary.
• Provide input into the enhancement of the Operational Risk Management Framework (ORMF) methodologies policies processes.
• Improve the effectiveness and relevance of internal and external loss operational risk data.
• Review outcome of operational risk practices of stakeholders.
• Monitor and analyse major operational risk losses and control breakdowns.
• Identify regulatory changes and potential future operational risk impacts.
• Compile and / or provide input into internal operational risk reports and external disclosures.
• Engage with stakeholders to obtain an understanding of their operational risk practices to contract manage and meet expectations.
• Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.
• Become a trusted advisor to and influence decision making of stakeholders by providing an advisory service guidance and support on operational risk management practices.
• Facilitate collaboration between stakeholders.
• Collaborate and maintain relationships internally.
• Build and maintain relationships with relevant regulators and other assurance providers.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.
• Stay abreast of developments in field of expertise ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values leading by example.
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies adding value to Nedbank.
• Provide input into and advice on the alignment between regulatory capital and Nedbank Clusters risk profile and risk appetite by recommending corrective action or mitigating strategies to enable Clusters to reduce regulatory capital.
• Provide input related to Operational Risk deliverables into the GORM budget in line with finance requirements and business plans.
• Contract deliverables services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
• Use budget allocation effectively. Review Nedbank and Business Unit Plan and ensure delivered systems process services and solutions are aligned to support the achievement of the business strategy objectives and values.
• Share operational risk related knowledge resources and practices with team to enable upskilling.
• Obtain buy-in for developing new and / or enhanced processes that will improve the functioning of stakeholders businesses.

Technical Knowledge

Essential Qualifications - NQF Level

Minimum Experience Level

5 - 8 years experience in Risk Governance and Auditing and / or 8 - 10 years experience in banking and / or insurance

Technical / Professional Knowledge

Behavioural Competencies

Please contact the Nedbank Recruiting Team at

Required Experience :

Manager

Key Skills

Computer Science,Operational Risk Management,Risk Management,Six Sigma,Continuous Improvement,Lean,Process Improvement,Pricing,Customer Support,Alteryx,Kaizen,Project Management Lifecycle

Employment Type : Full Time

Experience : years

Vacancy : 1