Direct Sales

This role involves engaging with potential and existing clients to understand their technology needs and positioning tailored solutions that enhance operational efficiency and business continuity.

The successful candidate will build trusted relationships, meet or exceed monthly sales targets, and ensure a high standard of customer satisfaction. This position requires proactive client engagement, strong technical understanding of IT solutions, and the ability to manage the full sales lifecycle.

KEY RESPONSIBILITIES

• Actively prospect and generate new leads across target markets and industries.
• Engage with clients to understand their current IT infrastructure and pain points.
• Present and position companys full suite of IT solutions, including connectivity (fibre, wireless), cloud services, and managed IT.
• Conduct site surveys to evaluate clients' current technology environment and advise on optimal solutions.
• Coordinate and deliver sales presentations, demos, and proposals.
• Manage and oversee the full sales process : from initial engagement through to deal closure and post-sale follow-up.
• Facilitate client onboarding and project handover to technical teams.
• Collaborate with internal engineers and service delivery teams to scope tailored solutions (e.g. CRM integrations, call routing, network assessments).
• Track all interactions and sales activities in the company CRM system.
• Prepare accurate quotes, proposals, and client documentation.
• Provide regular feedback to the department manager through call reports, activity logs, and sales pipeline updates.
• Monitor market trends and competitor offerings to identify strategic opportunities.
• Maintain up-to-date technical knowledge of companys products and services.
• Upsell and cross-sell into existing accounts to increase customer value.
• Represent the company professionally in all customer-facing engagements.
• Participate in sales campaigns, events, expos, and marketing activities.

Requirements

Experience & Skills

OTHER REQUIREMENTS

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