Implementation Engineer

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact.

You will be responsible for the integration, implementation and configuration of a B2B software platform. Acting as a key liaison between our sales and clients, you will analyse client requirements, configure system modules, and ensure successful technical execution and adoption of our solutions.

Responsibilities

• Configure and customize product modules based on client needs, ensuring alignment with industry best practices.
• Oversee technical aspects of data migration, system integration, and user acceptance testing.
• Offer hands‑on client and technical support during go‑live.
• Troubleshoot issues, ensuring prompt resolution and client satisfaction.
• Document business processes, configuration decisions, and implementation steps.
• Collaborate with clients and the sales team to gather business requirements and translate them into technical specifications.
• Assist with client workshops, conduct gap analyses, and provide recommendations for effective software adoption.
• Provide feedback to sales and development teams to influence roadmap improvements.

Qualifications

Beneficial

Personal Traits

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