Reference : BIT005203-RM-1
Our client is looking for a hands-on IT Technician to join our growing team and help maintain a secure efficient and reliable IT environment.
Duties & Responsibilities
Key Responsibilities :
- Provide first- and second-line technical support to employees (hardware software network and systems)
- Troubleshoot issues related to laptops / desktops printers mobile devices and peripherals
- Assist with user account setup password resets and access management (Active Directory / Azure AD)
- Support the installation configuration and maintenance of operating systems and business applications
- Maintain and monitor network connectivity Wi-Fi performance and basic server health
- Log track and resolve support tickets within SLA timelines
- Assist with IT onboarding / offboarding processes
- Support routine maintenance tasks such as patching backups and security updates
- Help with inventory management of IT assets and equipment
Job Experience and Key Requirements :
13 years of IT support or helpdesk experienceStrong troubleshooting skills across Windows (and / or macOS / Linux) environmentsKnowledge of Active Directory Azure AD Office 365Basic understanding of networking (TCP / IP DNS DHCP Wi-Fi)Experience with ticketing systems (Jira Freshdesk ServiceNow etc.)Familiarity with antivirus security tools and endpoint managementExcellent communication and customer service skillsAbility to work independently and within a teamIT certifications (A N MCSA Azure Fundamentals) are a plusCollaborate with the IT team to improve processes and enhance system reliabilityFor more exciting IT vacancies visit : also specialise in recruiting for :
Software Developers (Back-End Front-End Full Stack)Mobile DevelopersBusiness & Systems AnalystsData Scientists & Data AnalystsBig Data ProfessionalsCloud ExpertsCybersecurity SpecialistsIf you have not received feedback within two weeks please consider your application unsuccessful. Your profile will remain in our database for future opportunities.
For more information contact :
Rethabile Moloi
Recruitment Researcher
Required Experience :
IC
Key Skills
IT Experience,Network Administration,Active Directory,LAN,Computer Networking,Computer Skills,Windows,Remote Access Software,Help Desk,IT Support,Operating Systems,Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1