Mobile Unit Operations Manager

RESPONSIBILITIES

• Analyse key performance metrics (CIB Ratio, Agent Tiers , active base growth) and adapt strategies to achieve and exceed targets and identify and mitigate risks.
• Vehicle management, ensure that all vehicles are regular serviced and that the vehicles are in a roadworthy condition.
• Ensure an effective route to market by implementing well-structured travel plans that provide comprehensive geographic coverage through distribution
• Maintain strong relationships with network providers in respective provinces to secure support and align on strategic initiatives.
• Develop and implement strategies to expand the reach of SIM card distribution in untapped market by growing the active agent base and going into areas that we currently have low distribution.
• Manage the operations of the Cellular counter project and ensure the effectiveness of the project in align of the mechanics.
• Training of new Mobile Units.

We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.

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