24 / 7 Service Desk Leader — SLA, Growth & Ops

Ekco GroupCape Town, Western Cape, South Africa

3 days ago

Job description

A leading cloud solutions provider in Cape Town is seeking a 24 / 7 Manager for their Service Desk. This role requires strategic leadership in managing service delivery and operational performance. The ideal candidate will have over 5 years of experience with Microsoft technologies and strong management skills. Responsibilities include overseeing a diverse team and ensuring high levels of customer satisfaction through effective service management.

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Leader Service Growth • Cape Town, Western Cape, South Africa

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