Business Process Specialist - Centurion

Experience in BPM Centre of Excellence establishment

• Develop a functional strategy for the BPM function and ensure the execution of the strategy.
• Develop and maintain a Business Process Policy and procedure.
• Ensure the Governance and ownership (RACI) of processes.
• Initiate and plan Business Process improvement initiatives in conjunction with the PMO.
• Create and manage the Portfolio of Business Processes.
• Monitor and drive the implementation of Business Process initiatives across the organisation.
• Conducts periodic analysis of business process performance data.
• Provides strategic input and assistance in the development of departmental priorities.
• Evaluating existing processes to recommend improvement.
• Observing workplace activities to identify opportunities for improvement in efficiency or productivity.
• Initiate and facilitate Business Process Review sessions.
• Regular audits on processes to determine adherence to the policy, the relevancy of the process and alignment with changes in the business and technology.
• Develop a Centre of Excellence of Business Process Management.
• Build and maintain skills related to both process excellence related activities.
• Conducting research and analysing data to identify opportunities for improvement and innovation in business processes or developing new methods for improving efficiency.
• Developing and implementing process improvement plans, including documenting, and communicating changes to employees
• Participates in cross-group or corporate initiatives that aim at improving efficiency, service quality and cost savings
• Develop a business process budget and control the expenditure within the approved budget.
• Ensure that the Business Process Engineer has a signed performance agreement.
• Performance Assessments conducted and finalised as per the set timelines.