Talent.com
Solutions Architect : Dynamics AX 2012 & D365

Solutions Architect : Dynamics AX 2012 & D365

NetstarMidrand, Gauteng, South Africa
28 days ago
Job description

Overview

We are seeking a highly skilled and experienced Dynamics 365 (D365) Solutions Architect to lead the design, development, and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate will be responsible for creating and managing architectural frameworks and standards, optimizing business processes, and ensuring the successful delivery of CRM projects aligned with strategic business goals. This role requires close collaboration with Business Analysts, Enterprise Architects, and Integration Development Teams to ensure seamless solution delivery and alignment with business and technical strategies.

Key Responsibilities

  • Serve as the primary point of contact for business stakeholders to understand customer engagement needs.
  • Translate business requirements into scalable and maintainable D365 CE solutions.
  • Ensure alignment of D365 CE solutions with broader customer experience and digital transformation strategies.

Solution Design and Documentation

  • Design end-to-end technical solutions in D365 CE, including integrations with external systems and Microsoft Power Platform.
  • Work closely with Enterprise Architects to align with overall system architecture and technology roadmaps.
  • Produce detailed architectural and solution design documentation, data models, and process maps.
  • Collaborate with Business Analysts to ensure traceability of requirements to design and implementation.

    • Business Process Optimization and Documentation

  • Analyze and document existing business processes across departments.
  • Collaborate with Business Analysts to identify opportunities for optimization.
  • Lead workshops and process mapping sessions with stakeholders.
  • Implement best practices to improve operational efficiency through D365.

    • Technical Consultation

  • Act as a subject matter expert and advisor on D365 CE capabilities and implementation best practices.
  • Collaborate with Integration Development Teams to define APIs, data flows, and middleware solutions.
  • Provide technical guidance on the use of custom vs. standard functionality.

    • Solution Validation

  • Work with QA and stakeholder teams to review, test, and validate solutions.
  • Ensure solutions meet functional requirements, technical performance, and security standards.
  • Participate in user acceptance testing and issue resolution.

    • Training and Enablement

  • Create user training materials and technical documentation.
  • Deliver enablement sessions for end users, business stakeholders, and D365 developers.
  • Mentor developers on architectural patterns, DevOps practices, and design principles.

    • Feedback and Continuous Improvement

  • Collaborate with users and business units to gather feedback on deployed solutions.
  • Use feedback loops to drive continuous improvement and innovation.
  • Maintain backlog of enhancement items in coordination with the Product Owner and Business Analyst.

    • Project Management and DevOps

  • Support Agile delivery by participating in sprint planning, backlog grooming, and retrospectives.
  • Lead the implementation of DevOps processes using Azure DevOps, including CI / CD, code reviews, and version control.
  • Ensure integration pipelines and deployment strategies meet enterprise standards.
  • Collaborate across functions, ensuring tight coordination with Business Analysts, Architects, and Developers throughout the project lifecycle.

    • Qualifications, Experience, & Skills

    Educational Qualifications

  • Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
  • Demonstrated experience working cross-functionally with business and IT teams.
  • Proven experience with Power Platform (Power Automate, Power Apps, Power BI).
  • Strong background in enterprise systems integration and process optimization.
  • Experience with Azure DevOps, CI / CD pipelines, and Agile frameworks.
  • Microsoft certifications in D365 CE and / or Solution Architecture (e.g., MB-600) are highly desirable.

    • Years of Experience

  • 7+ years of experience in Microsoft Dynamics 365 CE / CRM including architecture, implementation, and support.

    • Other requirements

  • Experience with D365 Finance & Operations or dual-write integrations.
  • Familiarity with enterprise architecture frameworks (e.g., TOGAF).
  • Exposure to ISO27001, GDPR, or other data governance standards.
  • Strong communication and stakeholder engagement skills.
  • Analytical mindset with strong problem-solving capabilities.
  • Deep knowledge of CRM systems, integration principles, and business process design.
  • Ability to guide and mentor technical teams while aligning solutions to business outcomes.
  • Team player with ability to lead initiatives and influence cross-functional collaboration.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology
  • Industries
  • IT Services and IT Consulting

    • #J-18808-Ljbffr

    Create a job alert for this search

    Solution Architect • Midrand, Gauteng, South Africa

    Related jobs
    • Promoted
    Solutions Architect

    Solutions Architect

    Network RecruitmentJohannesburg, South Africa
    Youll be responsible for formulating business cases, designing automation solutions, and guiding implementation through architectural frameworks. This role involves leading solution development team...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Solution Architect

    Solution Architect

    HR GenieSandton, South Africa
    Our clients seeks to employ a Solutions Architect to design complex solutions and provide implementation guidance to teams and stakeholders. Must have platform / channel experience.Show moreLast updated: 15 hours ago
    • Promoted
    Solution Architect

    Solution Architect

    Mindworx ConsultingJohannesburg, South Africa
    Approved architecture designs that meet business objectives, non-functional requirements (NFRs), and total cost of ownership targets. Integration patterns and data flows that are reliable, observabl...Show moreLast updated: 19 days ago
    • Promoted
    Solutions Consultant

    Solutions Consultant

    IOCOJohannesburg, South Africa
    The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients a...Show moreLast updated: 30+ days ago
    Solution Architect

    Solution Architect

    DeloitteSandton, Johannesburg Metro, South Africa
    Quick Apply
    Our clients seeks to employ a Solutions Architect to design complex solutions and provide implementation guidance to teams and stakeholders. Must have platform / channel experience.Show moreLast updated: 1 day ago
    • Promoted
    Senior Solutions Architect

    Senior Solutions Architect

    IGNITEBYTE DIGITAL (PTY) LTDSandton, Gauteng, South Africa
    We are looking for an accomplished Senior Solutions Architect to join our Management Consulting Advisory Team.The ideal candidate is a strategic technology leader with extensive experience in desig...Show moreLast updated: 13 days ago
    • Promoted
    Solutions Architect

    Solutions Architect

    FNB South AfricaJohannesburg, ZA
    Job title : Solutions Architect.Job Location : Gauteng, Johannesburg.Increase operational efficiency and suggest solutions to enhance cost effectiveness. Deliver exceptional service that exceeds cus...Show moreLast updated: 30+ days ago
    • Promoted
    Junior Solutions Consultant

    Junior Solutions Consultant

    IOCOJohannesburg, South Africa
    We are seeking a Junior Solutions Consultant to join IS³, the global distributor of the complete AVEVA software portfolio. The role involves providing telephonic and technical support for AVEVA pro...Show moreLast updated: 25 days ago
    • Promoted
    Dynamics 365 Business Central (BC) / NAV Developer

    Dynamics 365 Business Central (BC) / NAV Developer

    IOCORoodepoort, South Africa
    We are seeking a skilled Dynamics 365 Business Central (BC) / NAV Developer to join our team.The ideal candidate will be responsible for developing, customizing, and implementing Microsoft Dynamics 3...Show moreLast updated: 30+ days ago
    • Promoted
    Solution Architect

    Solution Architect

    IOCOMidrand, South Africa
    The Solutions Architect plays a critical role in designing, developing, and delivering.Design and architect scalable, secure, and high-performance industrial solutions using IS3 AVEVA SELECT’s pr...Show moreLast updated: 18 days ago
    Solutions Architect

    Solutions Architect

    TechBiz Global GmbHBryanston, GP, ZA
    At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently seeking a bilingual. If you're looking for an exciting opportunity to grow in an innova...Show moreLast updated: 30+ days ago
    • Promoted
    Solutions Architect (Ansible essential) – Midrand / Centurion -Semi – Remote – R750 PH

    Solutions Architect (Ansible essential) – Midrand / Centurion -Semi – Remote – R750 PH

    E-MergePretoria, South Africa
    Remote
    Our client is an innovation isnt just a concept its our legacy and our future.Were driving the transformation from a premium automotive manufacturer to a digital mobility powerhouse.As we continue...Show moreLast updated: 30+ days ago
    • Promoted
    Dynamics 365 F&O Senior Technical Architect (Relocate to Malta / Big 4)

    Dynamics 365 F&O Senior Technical Architect (Relocate to Malta / Big 4)

    Black Pen RecruitmentWorkFromHome, Gauteng, South Africa
    Our client is looking for talented D365 FO who will use her / his expertise and experience for the technical realisation of tasks based on functional designs in Microsoft Dynamics 365 Finance & Opera...Show moreLast updated: 6 days ago
    • Promoted
    Dynamics 365 CE Senior Technical Architect (Big 4 / Relocate to Malta)

    Dynamics 365 CE Senior Technical Architect (Big 4 / Relocate to Malta)

    Black Pen RecruitmentWorkFromHome, Gauteng, South Africa
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Show moreLast updated: 4 days ago
    • Promoted
    Dynamics 365 CE Technical Architect (Relocate to Malta / Big 4)

    Dynamics 365 CE Technical Architect (Relocate to Malta / Big 4)

    Black Pen RecruitmentWorkFromHome, Gauteng, South Africa
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Show moreLast updated: 7 days ago
    • Promoted
    Freelance Architect – Building and Construction Environment

    Freelance Architect – Building and Construction Environment

    Jobs 4 AllPretoria, South Africa
    A results-driven and creative Freelance Architect with strong technical and design expertise in the building and construction sector. Experienced in concept development, detailed design, project man...Show moreLast updated: 17 days ago
    • Promoted
    Solution Architect - JHB

    Solution Architect - JHB

    Decision IncMidrand, Gauteng, South Africa
    We are looking for strong Solution Architect to join our Data Information and Analytics team as client-facing permanently employed consultants. Someone who is passionate about data and implementing ...Show moreLast updated: 3 days ago
    • Promoted
    Solution Architect

    Solution Architect

    A 1L Realization (Pty) LtdMidrand, South Africa
    Qualifications & Experience.Bachelors degree in Computer Science, Information Systems, or Engineering.Solid understanding of enterprise architecture frameworks, architecture governance, and tec...Show moreLast updated: 10 days ago