This is a hands-on leadership role focused on boosting sales, ensuring compliance, driving customer service, and strengthening underperforming stores. The right person will thrive in changing environments, lead diverse teams, and ensure smooth operations while maintaining brand standards.
Non-Negotiable Requirements
- Diploma in Business Administration / Sales / Marketing (NQF 6)
- Minimum 5 years Retail Sales / Marketing & 3+ yrs supervisory level
- Proven experience in store operations, staff management & customer service
- Strong computer literacy (MS Office, ERP / Retail systems)
- Valid drivers licence & willingness to travel frequently
Key Responsibilities
Manage retail store operations, stock, pricing & promotions across multiple sitesSupport underperforming stores, cover for absent managers, and launch new locationsDrive sales, canvass new customers, and support marketing & promotional activitiesMonitor compliance with legal, ISO, HSE, and financial controlsSupervise and develop staff : Sales, Assistants, Auto-Electrician, General Workers, DriverMaintain customer satisfaction, handle escalations, and host engagement eventsTrack budgets, control costs, and optimise resourcesProactive, action-oriented leader with problem-solving abilityCommercially minded and customer-focusedStrong planning, organising, and supervisory skillsResilient and adaptable to changing environmentsExcellent communication (verbal & written)KPIs Include
Improved sales & profitability across regionsHigh customer satisfaction scoresCompliance with SHEQ, ISO & company policiesEffective staff performance & training outcomesControlled costs and optimised resourcesTo Apply
Send your CV, qualifications, valid driver's license and a head & shoulders photo.
Only candidates meeting the minimum requirements will be considered. If you do not hear from us within 2 weeks, please regard your application as unsuccessful.