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Internal Sales Co-ordinator
Internal Sales Co-ordinatorNtice Sourcing Solutions • eThekwini Metropolitan Municipality, South Africa
Internal Sales Co-ordinator

Internal Sales Co-ordinator

Ntice Sourcing Solutions • eThekwini Metropolitan Municipality, South Africa
2 days ago
Job description

Job Description

The Internal Sales Co-ordinator provides essential administrative and operational support to the sales team with a strong focus on quoting order processing delivery scheduling customer commercial management and general sales administration. This role works closely with our customer-facing Account Managers to ensure smooth sales operations and exceptional customer service

The ideal candidate is sales-focused detail-oriented and comfortable engaging with clients while collaborating with Account Managers to help sell manage and deliver technology solutions

Key Responsibilities

  • Prepare accurate sales quotes and process orders efficiently
  • Coordinate order fulfilment delivery timelines and service activation
  • Maintain customer pricing commercials and contract information
  • Support Account Managers with administration scheduling and customer communications
  • Manage CRM / ERP updates ensuring data accuracy across systems
  • Liaise with customers regarding product availability order status and basic technical requirements
  • Ensure all sales processes and internal workflows are followed consistently
  • Provide general administrative assistance to the sales department

Essential Skills & Experience

Candidates must demonstrate strong administrative capabilities business acumen and customer engagement EQ with practical experience in the following

  • Pastel Evolution
  • CRM / ERP systems
  • Strong attention to detail and organisational discipline
  • Ability to communicate clearly with both internal teams and customers
  • Comfort working under pressure and managing multiple priorities
  • Ability to engage in basic business-level IT discussions
  • This role is critical to the ongoing growth of our business supporting a team of Account Managers who sell solutions across a broad business technology stack including

    Microsoft 365 Azure cybersecurity (firewalls) data protection software licensing internet and connectivity solutions IT infrastructure servers end-user devices voice print cloud services and advanced Power BI and custom application solutions

    Who Will Succeed in This Role

    This position is well-suited to individuals with experience in the IT MSP IT Reseller or IT Distributor environment. Ideal traits include

  • Strong administrative orientation and enjoyment of detail-oriented work
  • Natural interest in technology and business IT solutions
  • Ability to communicate confidently with clients
  • Strong written and verbal communication skills
  • High emotional intelligence and ability to adapt communication to different personalities
  • Comfortable working independently and collaboratively
  • Alignment with internal processes standards and operational frameworks
  • Qualifications

    Minimum Requirements

  • Matric
  • 2 years experience in an Internal Sales Administrative role
  • Advantageous

  • Experience in an IT MSP IT Reseller or IT Distributor organisation
  • Industry certifications (e.g. Microsoft SonicWALL Acronis etc.)
  • 1-year Higher Education Certificate or higher
  • Key Skills

    Abinitio,Apache Tomcat,Ethernet,Hotel Management,Financial Planning & Analysis,AV

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Internal Sales • eThekwini Metropolitan Municipality, South Africa

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