The main purpose of the job is to ensure consistent implementation and upholding of policies and procedures. Ensure operational compliance and risk mitigation. Drive a motivated and energised store team. Drives sales of products through effective stock management, maintaining merchandising standards and overseeing the effective operations of the showroom. Promote and sell retail products to customers, providing excellent customer service, reaching and exceeding sales budgets.
Main functions of the role :
- Building long standing and productive relationships with customers
- Sales selling luxury homeware products and reaching / exceeding sales targets
- Maintaining retail showroom standards and operations
- Deliver customer satisfaction
- Managing orders of retail products for the showroom
- Stock management
- Supporting the external sales consultants
- Supporting the payment process
Minimum requirements :
National senior certificateAt least 3 years sales experience in a similar role, within a retail environment (preferably for a luxury brand) with experience working on point of sale.Previous experience in a senior role, coordinating a team.Knowledge of homeware advantageous.Experience in conducting and managing regular stock takes.Excellent communication skills (written and spoken).Customer service focused and orientated.Highly sales driven and focused on achieving the end result.Must be professional and well presented.Self-motivatedGeneral business acumenPlease note : that this position is of a physical nature due to the handling of heavy rugs.
Candidate will be required to work every second Saturday from 09 : 00 till 14 : 00.