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Claims Administrator Legal
Mua Insurance Acceptances (Pty) LtdSouth Africa5 days ago
Job descriptionLegal / Recovery claims background / experience of 3 – 5 years required. Strong administrative and organisational skills. Grade 12 (Certificate to be supplied) / senior certificate. Relevant claims experience together with good administration skills and the ability to look at all aspects of the job, regardless how detailed. Ability to be a team player that can actively encourage open and frank communication in a team environment. Encourages a climate of teamwork through their actions; and is committed to team goals rather than personal goals. Positive and willing attitude. Ability to solve problems and adapt to change. Ability to remain calm and productive under pressure. Methodical / analytical ability and numerical ability – able to analyse situations, form opinions, and make decisions independently, and calculations accurately. High level of communication skills (both written and verbal). The ability to proactively develop customer relationships, making efforts to listen and understand the customer, anticipating and providing solutions to customer needs to customer satisfaction. Computer skills (MS Office : Outlook, Word, and Excel). Power BI experience beneficial.
Overview
CLAIMS ADMINISTRATOR LEGAL (Recoveries & Liabilities)
The position for a Claims Administrator (Legal) has become available at MUA, Cape Town. MUA is looking for a high energy dynamic individual. The successful applicant will assist the Claims Legal (Recoveries & Liabilities) team.
Main Responsibilities
- Initiation of new legal matters.
- Manage the Recovery / Legal Liability process and progress with external Legal Department and ensuring all SLAs are adhered to.
- Update claims progress and estimates on the ABACUS system.
- Manage an accurate diary of the workflow and deadlines for information and service.
- Process payments as required.
- Maintain a good relationship of co-operation, feedback and service to Brokers and Service Providers, including telephonic and written queries, and correspondence.
- Provide reports to management as required.
Competencies / Qualifications
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Administrator • South Africa
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