Duties & Responsibilities
Guest Service in the Restaurant, In-room dining, Mini bar and at the pool side is in accordance with Hotels standards.Mise en place requirements are completed in accordance with SOP.Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages.Performing daily checks of the restaurant area cleanliness and repair ensuring that the venue is guest ready.Weekly on the job training to ensure high standard of service is met.Running of daily team meetings before service ensuring that staff are fully briefed of the restaurant and guest requirements of the day.Ensure that beverage stock movement is correctly and accurately tracked; as well as captured on FnBShop.Ensure end of service cash-ups and float management are completed in accordance with SOP.Co-ordinating special requests and extraordinary tasks in accordance with SOP.Monitoring and reporting cover counts and average spend trends.Ensuring all maintenance concerns are reported as they occur; and then followed-up on daily until they have been resolved.
Desired Experience & Qualification
Diploma in Hotel or Food & Beverage Management.Must have at least 4 years food and beverage service experience in a 4 / 5
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Restaurant Manager • Cape Town, Western Cape, South Africa