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Supervisor

Supervisor

Tsebo SolutionZA
19 days ago
Job description

Job title : Supervisor

Job Location : Gauteng,

Deadline : September 30, 2025

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Duties & Responsibilities

  • Supervise and coordinate day-to-day security operations on assigned sites.
  • Ensure compliance with company policies, client requirements, and relevant security regulations.
  • Monitor guard deployment, shift scheduling, and attendance to maintain effective coverage.
  • Monitor time and attendance to ensure accurate workforce management.
  • Conduct site inspections and spot checks to ensure operational readiness and discipline.
  • Report and respond to incidents, emergencies, and security breaches timeously.
  • Maintain accurate records of incidents, occurrences, and daily activity reports.
  • Ensure access control, patrols, and surveillance are carried out according to procedure.
  • Ensure that access control personnel are adequately trained and equipped to perform their duties.
  • Provide guidance, coaching, and support to security officers under supervision.
  • Conduct on-the-job training when required to upskill and develop team members.
  • Liaise with clients and management on security-related issues and provide professional feedback.
  • Assist in investigations of incidents, accidents, or breaches of protocol.
  • Enforce health, safety, and environmental standards on site.
  • Drive continuous improvement in service delivery and customer satisfaction.

    • Skills and Competencies

  • Strong leadership and supervisory skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage teams effectively and maintain discipline.
  • Good problem-solving and decision-making skills under pressure.
  • Attention to detail with strong observation skills.
  • Sound knowledge of access control, patrols, and incident management.
  • Ability to monitor time and attendance systems accurately.
  • Competency in conducting on-the-job training and coaching.
  • Computer literacy (MS Office, time & attendance systems, incident reporting).
  • Ability to maintain client relationships and provide professional feedback.
  • High level of integrity, reliability, and ethical conduct.
  • Knowledge of health, safety, and environmental standards.

    • Qualifications

  • Grade 12 / Matric (minimum requirement).
  • Valid PSIRA registration (minimum Grade A preferred; Grade B will be considered)
  • Minimum of 3–5 years’ experience in a supervisory role within the security industry.
  • Proven experience managing teams in a high-pressure environment.
  • Knowledge of time and attendance systems and workforce rostering.
  • Valid driver’s license and own reliable transport (essential).
  • Computer literacy (MS Office, emails, incident reporting systems).
  • Strong knowledge of security protocols, access control, and incident management.
  • Ability to work shifts, weekends, and public holidays as required.
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