Business Analyst - Microsoft Teams and AI Consultant
Morningside, Durban.
A dynamic IT solutions company is seeking a Microsoft Teams and AI Consultant / Business Analyst to join their team. If you're passionate about helping SMBs leverage
Key Responsibilities
- Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients
- Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments
- Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview
- Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives
- Develop reusable templates, runbooks, training materials, and documentation
- Deliver measurable outcomes that align with client business goals
What We’re Looking For
3–5+ years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutionsStrong pre-sales, solution design, and stakeholder engagement skillsPractical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and CopilotProven success in change management and user adoption programsMicrosoft certifications or Applied Skills badgesMust have own vehiclefor client site visitsBonus : experience with Power Automate, Power Apps, COE Starter Kit, basic scripting / automation, and SQLBonus : familiarity with SMB / owner-managed environments and project management toolsInformation Technology
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