FIXED TERM Hostess (Delaire Graff Restaurant)

Delaire Graff Restaurant is looking for a Seasonal Hostess (fixed term contract) to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest.

Responsibilities :

• Welcome guests to the venue
• Ensure one hostess is handling the reservations book, while the other hostess welcome the guests
• Escort guests to assigned dining or bar areas
• Provide menus and announce waiter / waitress name
• Create a floor plan for both lunch and dinner
• Check with senior chef on duty if there are any changes to the lunch / dinner menus
• Change the menus form dinner to lunch and vice versa (depending on shift)
• Create a list of available tables for lunch
• Create a handover sheet for the next shift / go through handover sheet of previous shift
• Greet guests upon their departure
• Maintain hostess desk clean and tidy
• Answer incoming calls and address guests’ queries
• To be well informed on the estate and local info
• Communicate to managers and waiters regarding VIP visits as soon as they are seated
• Be familiar with the reservation policies, such as booking times, etc.

Requirements :

Delaire Graff Estate is an equal opportunity employer.