Account Manager

Obox is looking for a proactive, personable and highly organised Account Manager.

Our ideal candidate has hands-on experience guiding digital / web projects from concept to completion, while building warm, supportive relationships with clients. You understand how to communicate with clarity, set expectations, handle feedback constructively and ensure every client feels heard and supported throughout the lifecycle of their project.

We work across Shopify, WordPress / Elementor, Webflow, Ghost and Framer — so while you don’t need to be a developer or designer, a strong understanding of how websites are planned, built and launched is key. You must have experience working with creatives and technical teams, and be confident translating between client needs and internal execution.

Experience Requirements

• 3+ years of Account Management experience at a creative, digital or tech-driven company
• Proven ability to manage multiple digital / web projects simultaneously
• Strong communication and relationship-building skills
• Solid understanding of modern website workflows, platforms and terminology
• Experience working with designers, developers and external stakeholders
• Excellent organisational and time-management abilities
• Ability to run client meetings, gather requirements and write clear briefs
• Familiarity with project management tools (Asana, Notion, Trello, etc.)
• Understanding of basic web concepts : domains, hosting, CMS platforms, timelines
• Bonus if you've worked with Shopify, WordPress / Elementor, Webflow, Ghost or Framer
• Bonus for basic experience with Figma and content planning

Key Responsibilities

Application

Please apply with the following :

We will not accept any candidates that have applied with ChatGPT.

✨ We look forward to meeting you!

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